The Resilience Plan with Dr Marie Hélène Pelletier
“There are two things that allow teams to be more resilient – clarity on goals and psychological safety”
Failing intelligently : The right kind of wrong with Amy Edmondson
“When we avoid failure, we also avoid discovery and accomplishment…”
Transformation through human guided digital CX with Tom Martin
“There is a part in every customer journey where people need to interact with a human being .. ”
Creating balanced human systems
“Connection is why we are here. It is what gives purpose and meaning to our lives” Brené Brown
Moving past FOMO : building an AI strategy with Garik Tate
“Humans should move from fear to curiosity about AI in a business setting and relinquish control in certain areas”
Leading healthy ecosystems with David Dinwoodie and Jim Ritchie-Dunham
“the biggest challenge of all is the mindset shift…we need to be doing this ‘with’ people not ‘for’ people.”
Business as UnUsual with Rick Yvanovich
“you always have choice – choose to be an agent of change in your life, to build your own castle, to devise your own methods, and to think intentionally about your legacy…”
Scaling digital successfully with Adam Bonnifield
” bringing new digital tech in that genuinely solves a real problem people have is often the easiest part of the change management in digital transformation “
Rehumanising the workplace : people in times of change with Tim Creasey
“Crisis can be the catalyst but not the reason for sustained change … “
Transforming your Self Esteem with Clarissa Burt
“Fear : False Evidence Appearing Real… “