The power of gratitude and acknowledgement in systems
“Gratitude is not only the greatest of virtues, but the parent of all the others.” – Cicero
Transforming the future : being a tech humanist with Kate O’Neill
” the best way to solving human problems at scale is to focus on what we CAN do, and make sure we are intentionally working to get there”
Fractal systems: creating patterns of learning
“The human mind is an incredible pattern recognition machine that can make sense of even the most complex data.” – Nate Silver
The Resilience Plan with Dr Marie Hélène Pelletier
“There are two things that allow teams to be more resilient – clarity on goals and psychological safety”
Failing intelligently : The right kind of wrong with Amy Edmondson
“When we avoid failure, we also avoid discovery and accomplishment…”
Transformation through human guided digital CX with Tom Martin
“There is a part in every customer journey where people need to interact with a human being .. ”
Creating balanced human systems
“Connection is why we are here. It is what gives purpose and meaning to our lives” Brené Brown
Moving past FOMO : building an AI strategy with Garik Tate
“Humans should move from fear to curiosity about AI in a business setting and relinquish control in certain areas”
Leading healthy ecosystems with David Dinwoodie and Jim Ritchie-Dunham
“the biggest challenge of all is the mindset shift…we need to be doing this ‘with’ people not ‘for’ people.”
Business as UnUsual with Rick Yvanovich
“you always have choice – choose to be an agent of change in your life, to build your own castle, to devise your own methods, and to think intentionally about your legacy…”